Meet the Team We are Elite Business Athletes

At New Solutions and RD3 Management Group, we don’t hire order-takers — we build teams of elite business athletes. Every person on our staff brings relentless commitment, deep clinical knowledge, and a genuine investment in the success of the practitioners we serve. From our pharmacists to your dedicated Client Relations Manager, you’ll find people who show up with the same intensity you do — because your patients and your practice deserve nothing less.

The Roster

One Team, One Standard

We built New Solutions around a simple belief: a pharmacy partner should perform like an elite team — disciplined, accountable, and obsessed with the outcome. Everyone on this roster owns a position and answers for it.

From pharmacy operations to client relationships to practice-growth strategy, our people bring the same competitive intensity to your account that a starting lineup brings to a title run — because your success is the only scoreboard that matters.

  • Pharmacy operations that never miss a deadline
  • Dedicated client managers who know your protocols
  • Practice-growth strategists invested in your scoreboard

Our Starting Lineup

The Elite Business Athletes

RD Straface, Jr.

RD Straface, Jr.

Co-Founder, Managing Partner
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Taylor Fyfe

Taylor Fyfe

Co-Founder, Managing Partner
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Chris Armstrong

Chris Armstrong

Senior Partner, General Manager
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Christiana White

Christiana White

Partner, Chief of Staff
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Randy Armstrong

Randy Armstrong

Senior Partner, Client Operations & Enablement
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Christy Sims, PharmD.

Christy Sims, PharmD.

Senior Partner, Operations
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Mikala Conatser, PharmD.

Mikala Conatser, PharmD.

Pharmacist in Charge
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Vanessa Hernandez

Vanessa Hernandez

Client Operations and Enablement
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Ashley Cossio

Ashley Cossio

Client Relations Manager
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Haley Kendrick

Haley Kendrick

Client Relations Manager
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Start the Conversation

Step One Is a
30-Minute Call.

Book your intro call and see whether New Solutions is the right pharmacy partner for your practice.