The Problem with the Industry
Most compounding pharmacies are failing practitioners in the same six ways:
- Lack of reliability and capacity — you’re at the mercy of whoever has product available in your state
- Unreliable fulfillment — constant order delays, supply shortages, and the dreaded “sorry, we’re out”
- Unpredictable costs — unmanageable pricing that makes it impossible to run a profitable service line
- Poor communication and expert assistance — bad customer service, regulatory confusion, and no time to stay informed
- Antiquated tools and technology — archaic ordering systems that slow everything down
- Unscrupulous market entrants — falsified COAs, grey-market formulations, and fly-by-night operations putting your patients at risk
What Defines Us
Our White Glove Experience
New Solutions was built as the direct answer to every one of those failures. When you join our Private Client Group, you receive the Big 6 Elements of our White Glove Experience:
01
Guaranteed Reliability and Capacity
One pharmacy partner. Your products are always in stock — no backorders, ever. Reduced administrative burden so you can focus on your patients and your practice.
02
Two-Business-Day Fulfillment Promise
Orders are prepared, packaged, and with the carrier within two business days. Predictable delivery dates. Overnight shipping. No cancelled orders.
03
Locked-In, Reduced Pricing
Pricing reduced by 10% with a customized menu built around your protocols. Predictable costs, protected margins, and the most comprehensive menu available.
04
Elite Client Experience and Dedicated CRM
A dedicated Client Relations Manager with clinical domain expertise who serves as your single point of contact — consulting with you to grow your top-line and bottom-line revenue.
05
Unprecedented Investment in Technology
We are investing in Fortius — a six-figure eCommerce order platform that streamlines product selection, prescription submission, and order tracking in one secure, intuitive experience. Protocol bundles, custom menus, and pricing — all at your fingertips.
06
Elite, COA-Backed Compliant Products Only
Every active pharmaceutical ingredient is sourced from FDA-registered facilities with a Certificate of Analysis. Third-party tested. Every compounded sterile batch is confirmed prior to dispensing.
Start the Conversation
Step One Is a
30-Minute Call.
Book your intro call and see whether New Solutions is the right pharmacy partner for your practice.